Terms of Service
Last updated: 9/10/2025
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and The Hackers Playbook LLC ("Company", "we", "us", or "our") regarding your use of the SocioCognita platform and services.
By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.
2. Description of Service
SocioCognita is an AI-native social media management platform that provides:
- AI-powered content creation and optimization
- Multi-platform social media publishing and scheduling
- Analytics and performance tracking
- Team collaboration tools
- Brand management features
3. User Accounts and Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
- Provide accurate and complete information when creating your account
- Keep your account information up to date
- Notify us immediately of any unauthorized use of your account
- Use the service in compliance with all applicable laws and regulations
4. Acceptable Use Policy
You agree not to:
- Use the service for any illegal or unauthorized purpose
- Violate any laws in your jurisdiction
- Transmit any harmful, offensive, or inappropriate content
- Interfere with or disrupt the service or servers
- Attempt to gain unauthorized access to any part of the service
- Use the service to spam or send unsolicited messages
5. Subscription Plans and Payment
Our service offers multiple subscription plans with different features and pricing. By subscribing to a paid plan, you agree to pay all fees associated with your selected plan.
- Subscription fees are billed in advance on a monthly or annual basis
- All fees are non-refundable except as required by law
- We may change pricing with 30 days' advance notice
- You may cancel your subscription at any time
6. Intellectual Property
The service and its original content, features, and functionality are owned by The Hackers Playbook LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain ownership of the content you create using our service, while granting us a limited license to process and display such content as necessary to provide our services.
7. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices regarding the collection and use of your information.
8. Limitation of Liability
To the maximum extent permitted by law, The Hackers Playbook LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
9. Termination
We may terminate or suspend your account and access to the service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
10. Contact Information
If you have any questions about these Terms of Service, please contact us at:
The Hackers Playbook LLC
Email: legal@sociocognita.com
Subject: Terms of Service Inquiry